1. Introduction
Kodiak Pest Control (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, request a quote, or use our pest control services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number (via contact and quote request forms)
- Home or business address for service scheduling
- Information about your pest problem or service needs
- Payment information when booking or paying for services
We also automatically collect certain technical information when you visit our website, such as:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website or search query
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and service inquiries
- Schedule and provide pest control services
- Send service reminders, follow-ups, and account communications
- Process payments and maintain billing records
- Improve our website, services, and marketing efforts
- Comply with applicable laws and regulations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include:
- Google Analytics / GA4 — to understand website traffic and user behavior
- Google Ads — to measure the effectiveness of our advertising campaigns and for remarketing
- CallRail — to track phone call conversions and attribute them to marketing sources
You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and delivering services (e.g., scheduling software, payment processors, marketing platforms)
- With law enforcement or regulatory authorities when required by law
- To protect the rights, property, or safety of Kodiak Pest Control, our customers, or others
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. You may request deletion of your data at any time by contacting us (see Section 9).
7. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information in Section 9.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Kodiak Pest Control
Phone: (307) 250-5356
Website: www.kodiakpestcontrol.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.